Privacy Protection

Collection of Personal Information

We only collect your personal information through the Township’s website or mobile applications when you voluntarily provide it to us. This includes when you:

• Participate in an online forum, poll or survey;

• Fill in a feedback or contact form;
• Request further information about a specific topic;
• Send us an email; or,
• Create a user profile for online services.

The collection, use and disclosure of personal information is limited to information critical to providing Municipal services.

You will be provided with a notice of collection before any personal information is collected through our websites or mobile applications. If you choose not to provide personal information online, you can contact the Township by telephone, fax, mail or in person. (Not all options may be available in every situation).

Use of Personal Information

Whenever the Township collects your personal information, it will be used in accordance with the consent you have provided to deliver the services you have requested.

User Profiles

When you register for a web or mobile account, your personal information will be used to build your user profile. Your user profile helps the Township to understand your preferences and helps us to deliver services in a way that is relevant to you. Your user profile may grow as you consent to providing additional personal information to facilitate various online services and/or transactions.

Sharing or Disclosing Your Personal Information

Your personal information will not be disclosed except to authorized personnel (which may include elected officials, managers, employees, volunteers, contractors and vendors) for the purpose of addressing your feedback and/or to provide you with services you have registered for or otherwise requested.

We do not trade, rent or sell your information to any outside company or organization. We will not reveal specific information about you to unaffiliated third parties for their independent use, except if required to do so by law.

Transactions Where Your Personal Information Enters a System of Record

The Township has a number of applications and databases that are required to administer services. Information that is provided to us online through our website(s) may be processed and stored in a separate, secured database.

Tracking Your Website Visit

When you visit armourtownship.ca, the web server automatically collects a limited amount of information related to your visit such as your Internet Protocol (IP) address, the type of browser used, the date and time of your visit, and the IP address locations to which you linked during your visit to our site. This information is used for statistical analysis, evaluation of the effectiveness our website, and to plan for future services.

We Use Analytics and Cookies

Analytics is a web tool used to analyze website traffic. All data provided to the Township is anonymized (i.e. it is not possible to identify any particular individual website user from the data provided). The data provided by the website administrator helps the Township to understand:

• How typical users navigate to the website;
• The typical demographics of website users (specifically age, gender and interests); and,
• How the website is typically used (specifically time spent on the website, pages visited, how users navigate through the website).

Analytics uses cookies, which are temporary files that may be placed on your hard drive while you visit the website. The Township also uses cookies to optimize the browsing experience collecting statistical information such as network speed, device type, browser type, and screen size. Cookies are used to track how visitors use armourtownship.ca, but the Township does not store personal information through cookies, nor does the Township collect personal information from you without your knowledge as you browse this website.

The Township may use cookies for claim based authentication after you choose to register and sign in to a user account you have created with the Township, but that cookie will be encrypted and will comply with strict security and encryption standards.

Authenticating to the Township Website Using Social Media

Social media accounts, such as Facebook and LinkedIn, are provided by third parties who have their own terms of use, policies, procedures and privacy policies. When you use your social media accounts to authenticate to a Township website, you do so at your own risk.

Online Transactions

You can pay for some Municipal Services (e.g. recreation programs & property taxes) on the Township’s website. We do not process any payment transaction on the Township’s infrastructure; we redirect it to our transaction processor vendor who is compliant with the Payment Card Industry (PCI) Data Security Standard (DSS).

These transactions are done through SSL-encrypted technology. This means that your payment is transmitted to us securely. We do not retain your credit card or payment information.

Third Party Vendors

The Township of Armour uses third party vendors to provide it with technology infrastructure, systems and software to operate its website and to provide services to residents. Where personal information is disclosed to vendors, the Township requires the vendors to use your personal information in accordance with their policies and procedures.

Changes to Practices

As technology evolves, Township practices and procedures related to privacy protection may change. Check back routinely to be sure you have the latest information.

The Township uses data analytics (also known as business intelligence) to assist with evidence-based decision making. Data analytics are critical to:

• Transparency and objectivity in decision making;
• Efficiency, automation and scalability;
• Powering citizen-centric services; and,
• Digital-first and smart cities initiatives.

In order to provide the programs and services you depend on; the Township often needs to collect and use your personal information.

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) establishes that the Township must give notice when your personal information is collected. The notice of collection must state:

• The legal authority for the collection of personal information;
• The reason for the collection of personal information and how the personal information will be used; and,
• Who to contact for more information on the collection and use of the personal information.

Notice can be provided in a variety of formats including statements on printed forms, on websites and web applications, in recordings, and on signage at facilities.

Personal information on forms is collected by the Township of Armour under the authority of the Municipal Freedom of Information and Protection of Privacy Act and applicable municipal or provincial legislation. The information will be used for the administration of the program, service, application, permit, licence, or activity to which it relates. Questions regarding the collection of this information should be directed to the Clerk/FOI Coordinator, Township of Armour, at the Township Office.

Admininstration Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including sections 8, 9 and 11; the Municipal Elections Act, 1996, S.O. 1996, c. 32, where applicable; and applicable provincial legislation, Township of Armour by-laws, policies, procedures and Council-approved programs.

The information will be used for the administration and delivery of general municipal services and programs, including processing applications, registrations, requests, authorizations and correspondence; maintaining municipal records; responding to public inquiries, complaints and service requests; administering municipal programs, services, permits and licences; processing dog tag applications and other municipal registrations; administering landfill services, including issuing and maintaining landfill cards and access passes, processing landfill card authorizations and contractor disposal authorizations; processing civic address applications, entrance applications, change of mailing address requests and property-related service requests; administering the Township's procurement processes in accordance with its Procurement Policy, including receiving and reviewing quotations, tenders and proposals, evaluating submissions, communicating with bidders and suppliers, and maintaining procurement and contract records; coordinating municipal notices and communications; administering Council and Committee matters; and carrying out the Township's general legislative, administrative and operational responsibilities.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Municipal Clerk

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk’s Falls, Ontario P0A 1C0

705-382-3332

clerk@armourtownship.ca

Building Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Building Code Act, 1992, S.O. 1992, c. 23, including sections 7 and 8; the Municipal Act, 2001, S.O. 2001, c. 25; the Ontario Building Code and applicable regulations; and applicable Township of Armour by-laws and policies.

The information will be used for the administration and delivery of municipal building services, including the receipt, processing, review and issuance of building permits; review of building plans, drawings and specifications; building inspections; enforcement and compliance activities; responding to building-related inquiries and complaints; reviewing applications and requests relating to construction, demolition, renovations, alterations and occupancy; maintaining building and property records; processing contractor and property owner authorizations; and administering related municipal services and requirements.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Chief Building Official

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk’s Falls, Ontario P0A 1C0

705-382-3332

mjeffrey@armourtownship.ca

By-law Enforcement Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including sections 8, 9 and 11; the Provincial Offences Act, R.S.O. 1990, c. P.33, where applicable; and applicable provincial legislation, Township of Armour by-laws, policies, procedures and Council-approved programs, including the Township's Administrative Monetary Penalty System (AMPS) By-law.

The information will be used for the administration and delivery of municipal by-law enforcement services, including receiving, documenting and investigating complaints and service requests; conducting inspections and compliance reviews; identifying property owners, occupants, complainants, witnesses and other individuals involved in enforcement matters; communicating with property owners, residents, businesses and other affected parties; documenting alleged by-law violations, evidence, observations, photographs and inspection findings; issuing notices, orders, warnings, administrative monetary penalties, summonses and other enforcement documents, as applicable; monitoring compliance with Township by-laws and orders; administering the Township's Administrative Monetary Penalty System (AMPS), including issuing and processing penalty notices, recording payments, processing screening and review requests, conducting screenings and hearings where applicable, administering extensions and payment arrangements, recording decisions and outcomes, and managing outstanding penalties and collections; maintaining enforcement, property and case records; coordinating with other municipal departments, provincial agencies, enforcement partners and other authorized parties where necessary; and carrying out the Township's legislative, regulatory, administrative and operational responsibilities.

Information provided to or collected by the Township in connection with by-law enforcement matters may be included in public reports, Council or Committee agendas and minutes, or other publicly available records, where applicable. Personal information may also be disclosed where authorized or required by law, including in accordance with the Municipal Freedom of Information and Protection of Privacy Act. Information relating to enforcement proceedings, administrative monetary penalties and related decisions may be disclosed as authorized by applicable legislation and Township by-laws.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

By-law Enforcement Department

PO Box 533, 56 Ontario Street

Burk's Falls, ON P0A 1C0

705-382-3332

bylaw@armourtownship.ca

Economic Development

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including sections 8, 9 and 11; and applicable Township of Armour by-laws, policies, procedures and Council-approved economic development programs.

The information will be used for the administration and delivery of municipal economic development initiatives, programs and services, including responding to business and investment inquiries; supporting local businesses, entrepreneurs and prospective investors; processing applications for economic development programs, grants, incentives and other business support initiatives; maintaining business, investor and community stakeholder records; coordinating business consultations, meetings, workshops, events and community engagement activities; supporting tourism, marketing and promotional initiatives; facilitating business retention, expansion and attraction activities; communicating with businesses, organizations, community partners and other stakeholders; and supporting economic growth and development within the Township of Armour.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Director of Economic Development

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk’s Falls, Ontario P0A 1C0

705-382-3332

director@explorealmaguin.ca

Planning Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Planning Act, R.S.O. 1990, c. P.13, including applicable provisions relating to land use planning, consents, minor variances, zoning amendments, subdivisions and site plan control; the Municipal Act, 2001, S.O. 2001, c. 25; and applicable Township of Armour by-laws, policies and procedures.

The information will be used for the administration and delivery of municipal land use planning services, including receiving, reviewing and processing planning applications and development proposals; administering official plan amendments, zoning by-law amendments, minor variance applications, consent and severance applications, subdivision applications, site plan applications, deeming by-laws, shore and road allowance closing applications, pre-consultation requests and other planning-related inquiries; reviewing property information, development proposals, plans and supporting documentation; preparing planning reports, recommendations and decisions; coordinating public meetings, hearings and statutory notices; communicating with applicants, property owners, agents, commenting agencies and other interested parties; maintaining planning and development records; and ensuring compliance with applicable legislation, municipal by-laws and planning policies.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle. 

Questions about the collection or use of this personal information may be directed to:

Municipal Clerk / Planning Department

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk's Falls, Ontario P0A 1C0

705-382-3332

clerk@armourtownship.ca

Recreation Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including sections 8, 9 and 11; and applicable provincial legislation, Township of Armour by-laws, policies, procedures and Council-approved programs.

The information will be used for the administration and delivery of municipal recreation services and programs, including processing recreation program, activity and facility registrations; maintaining participant, membership and program records; administering facility rentals, bookings and permits; processing payments, refunds and applicable subsidies; communicating with participants, parents, guardians, instructors, volunteers and facility users; responding to inquiries, complaints and service requests; coordinating recreation programs, events, activities, camps and special events; managing participant attendance, program requirements, emergency contacts and relevant health or accessibility information where necessary; administering program cancellations, schedule changes and facility closures; coordinating instructors, volunteers and program staff; maintaining facility and equipment records; and carrying out the Township's general legislative, administrative and operational responsibilities relating to recreation services.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Township of Armour – Recreation Department

56 Ontario Street, Burk's Falls, ON P0A 1C0

705-382-3332

recreation@armourtownship.ca

Roads Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including sections 8, 9, 11 and 44; the Highway Traffic Act, R.S.O. 1990, c. H.8, where applicable; and applicable Township of Armour by-laws, policies and procedures.

The information will be used for the administration, operation and maintenance of municipal roads, bridges and related infrastructure, including processing entrance, driveway and culvert applications; reviewing road access and road allowance requests; administering permits for work or activities within municipal road allowances; processing over-dimensional and overweight vehicle permit requests; reviewing requests for signs and other roadside installations; responding to road maintenance requests, concerns and complaints; coordinating road construction, maintenance, snow removal and other municipal road services; coordinating road-related procurement and contracting activities, including receiving and reviewing tenders, quotations and proposals, communicating with contractors and consultants, and maintaining project and contract records; investigating road-related matters; communicating with property owners, contractors and service providers; and maintaining municipal road and infrastructure records.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Roads Supervisor

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk’s Falls, Ontario P0A 1C0

705-382-3332

roads@armourtownship.ca

Taxation & Treasury Department

Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56; the Municipal Act, 2001, S.O. 2001, c. 25, including applicable provisions relating to municipal taxation, fees, charges and financial administration; the Assessment Act, R.S.O. 1990, c. A.31; and applicable Township of Armour by-laws, policies and procedures.

The information will be used for the administration of municipal taxation, treasury and financial services, including the preparation and distribution of property tax bills and notices; the collection and processing of property taxes, fees and charges; maintaining property tax and financial account records; processing payments, refunds, adjustments and account inquiries; issuing tax certificates and statements of account; administering payment arrangements and other approved financial programs; processing changes to mailing addresses and ownership information; verifying property and account information; preparing financial reports; and fulfilling the Township's statutory, regulatory and administrative financial responsibilities.

The Township of Armour is committed to protecting personal information and maintaining its confidentiality, security and appropriate use. The Township's Comprehensive Privacy Management Program establishes policies, procedures and practices for the responsible collection, use, retention, disclosure, protection and secure disposal of personal information in accordance with applicable privacy legislation. Personal information will only be accessed, used and disclosed as authorized and will be safeguarded throughout its lifecycle.

Questions about the collection or use of this personal information may be directed to:

Treasurer

Township of Armour

P.O. Box 533, 56 Ontario Street

Burk’s Falls, Ontario P0A 1C0

705-382-3332

treasurer@armourtownship.ca

The Township of Armour is committed to protecting the privacy of individuals and ensuring that personal information is collected, used, disclosed, retained, and disposed of in accordance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other applicable legislation.

Personal information collected by the Township may include your name, address, telephone number, email address, property information, financial information, identification information, or other personal information necessary to administer municipal programs, services, applications, permits, licences, elections, taxation, recreation programs, planning matters, and other municipal functions.

The Township collects personal information only where authorized by law and only to the extent necessary to:

• Deliver municipal programs and services; 
• Process applications, permits, licences, and registrations; 
• Administer property taxation, finance, and billing services; 
• Conduct planning, building, by-law enforcement, and regulatory activities; 
• Manage employment and human resource functions; 
• Respond to inquiries, complaints, requests, and public participation processes; 
• Meet statutory reporting, accountability, and recordkeeping requirements; and 
• Protect municipal assets, facilities, employees, and the public. 

Personal information may be used and disclosed only for the purpose for which it was collected or for a consistent purpose authorized by law. Information may be shared with municipal employees, elected officials, contractors, consultants, government agencies, law enforcement agencies, or other organizations where authorized or required by legislation.

The Township maintains administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction. Access to personal information is limited to authorized individuals who require the information to perform their duties.

Records containing personal information are retained and securely disposed of in accordance with the Township's Records Retention By-law and applicable legislative requirements.

Individuals have the right to request access to their personal information and request correction of personal information held by the Township, subject to the provisions of MFIPPA.

Questions About Privacy

Questions regarding the collection, use, disclosure, retention, or protection of personal information may be directed to:

Clerk / Freedom of Information Coordinator

Township of Armour

For general municipal information and contact details:

Upon request, if a form or document collects personal information, the Township will provide the following information that identifies: 

• the legal authority for collection; 
• the principal purpose(s) of collection; 
• and the title, business address, and contact information of an employee who can answer questions about the collection. 

Collection Notice

Personal information on municipal forms is collected by the Township of Armour under the authority of the Municipal Freedom of Information and Protection of Privacy Act and applicable municipal or provincial legislation. The information will be used for the administration of the program, service, application, permit, licence, or activity to which it relates. Questions regarding the collection of this information should be directed to the Clerk/FOI Coordinator, Township of Armour, at the Township Office.

Use of Social Media by the Public

Municipal social media accounts are publicly accessible and posts are visible to the public. For your own protection, please do not post any personal information about you or anyone else (including email addresses, mailing addresses and telephone numbers). Personal information posted to Township’s social media accounts may be deleted without notice. 

Use of Social Media by Staff

The exception of photographs, Municipal staff are prohibited from posting or sharing personal information on Municipal social media accounts. Photographs that feature a member of the public may be posted or shared if the person in the photograph has provided written consent or if the photograph was taken at a public event where no expectation of privacy existed.

Authenticating to the Municipal Website Using Social Media

Social media accounts, such as Facebook and LinkedIn, are provided by third parties who have their own terms of use, policies, procedures and privacy policies. When you use your social media accounts to authenticate to a Municipal website, you do so at your own risk.

When you choose to authenticate to the Municipal website using your social media, the Township will be able to see information contained within your public profile. The Township may collect and use the email address and name that is associated with your social media account. The Township will not otherwise use your personal information contained within your public profile (including your contact lists) without your knowledge and consent.

To protect Municipal assets, employees and the public, electronic video surveillance (also known as CCTV or closed circuit television) is used by the Municipality and the environment is designed to promote public safety and security.

How does the System Work?

CCTV cameras record video images of Municipal property 24 hours a day, 365 days a year. The video that is recorded is stored in digital format. Recorded video is used to investigate incidents and as evidence for prosecutions. However, not all cameras are monitored at all times.

Privacy Protection

The Municipality recognizes the need to balance an individual’s right to privacy and the need to ensure safety and security in the community. It has designed its video surveillance program to ensure the benefits of video surveillance outweigh the loss of personal privacy. It does this by employing a number of strategies:

Where feasible, less invasive means such as lighting and increased security patrols are employed in place of CCTV.

CCTV cameras are positioned and screened to ensure that only “mission critical” views are recorded. 

CCTV cameras are limited to spaces where individuals typically have a lower expectation of privacy. CCTV cameras are not installed in spaces where individuals would have a greater expectation of privacy such as washrooms or change rooms.

The retention period for recorded video is strictly limited and destruction of the video records at the end of the retention period is automated.

The program is subject to random compliance audits.

Retention

The video recordings from Municipal facilities are retained for 30 days. 

Disclosure to Law Enforcement

The Municipal discloses video records to law enforcement agencies in Canada upon request, providing the records are used for the purposes of an active law enforcement investigation.

Legal Authority

Personal information collected through the recording of surveillance video is collected under the authority of the Municipal Act and the Occupier's Liability Act.

Drone Cameras

Fire and Emergency Services may drone cameras for the purposes of firefighting, providing paramedical support to large public events or in response to a community emergency. 

Body-Worn Cameras

The Municipality does not, at present, use body-worn cameras.

Video Analytics

Video analytics include tactics such as facial recognition, automated crowd counting, automated object recognition and automated object tracking. The Municipality currently does not employ video analytics.

When Can the Township Use Your Personal Information?

In general, the Township may only use your personal information if:

• You have consented to its use;
• It is used for the reason for which it was collected (as stated in the notice of collection); and,
• The Township has taken reasonable steps to ensure that it is accurate and up to date.

When Can the Township Disclose Your Personal Information?

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) establishes that the Township may only disclose your personal information in the following circumstances:

• You have consented to the disclosure;
• For the purpose for which the personal information was obtained or compiled or for a consistent purpose;
• Where the disclosure is necessary and proper in the discharge of the Township's functions;
• For the purpose of complying with legislation;
• For law enforcement purposes;
• In compelling circumstances affecting the health or safety of an individual;
• In compassionate circumstances, to facilitate contact with the next of kin or a friend of an individual who is injured, ill or deceased;
• To the Information and Privacy Commissioner of Ontario; and,
• To the Government of Canada in order to facilitate the auditing of shared cost programs.

Personal information that has been used or disclosed inappropriately constitutes a privacy breach. Report privacy concerns to clerk@armourtownship.ca 

The Township uses the definition of personal information set out in the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA):

“…personal information” means recorded information about an identifiable individual, including,

• information relating to the race, national or ethnic origin, colour, religion, age, sex, sexual orientation or marital or family status of the individual,
• information relating to the education or the medical, psychiatric, psychological, criminal or employment history of the individual or information relating to financial transactions in which the individual has been involved,
• any identifying number, symbol or other particular assigned to the individual,
• the address, telephone number, fingerprints or blood type of the individual,
• the personal opinions or views of the individual except if they relate to another individual,
• correspondence sent to an institution by the individual that is implicitly or explicitly of a private or confidential nature, and replies to that correspondence that would reveal the contents of the original correspondence,
• the views or opinions of another individual about the individual, and
• the individual’s name if it appears with other personal information relating to the individual or where the disclosure of the name would reveal other personal information about the individual”.

Information about an individual in a business, professional or official capacity is not considered to be personal information. This includes information about a business carried out in a home.